Due to the coronavirus (Covid-19) pandemic, Dyson Energy Services has implemented a range of health and safety measures, with use of PPE, regular testing, and social distancing measures, to keep our customers and employees safe.

Now more than ever, with many of us spending more time in our homes and the impact of Covid-19 on our disposable income, saving money on energy bills and keeping warm through the winter months, is ever more important.

We are continuing to carry out surveys nationally, to check people’s homes for suitability across a range of energy efficiency measures, always adhering to latest government guidelines.

The health and safety of both our customers and our surveyors remain our highest priority. To help reassure you, we have outlined in this blog, the top 4 key measures we have put in place.

PPE is our priority

Each surveyor will wear a mask and gloves. Additionally, as good practice, our surveyors wear over-shoes which will also act as an added protection against Covid-19 transmission, but also help keep your floors clean.

Although not mandatory, we encourage our customers to wear face masks whilst our surveyor is inside their home.

We will always keep a safe distance

Social distancing is key in reducing the likelihood of transmission, and therefore this is why our surveyors will at all times, keep 2 meters apart from anybody in the property.

Sanitiser in the toolbox

We provide our surveyors with hand sanitisers, which they use before entering a customer’s property, during the survey and after they leave. Any equipment, including iPad and clipboard, is cleaned after each survey with sanitising wipes.

Regular COVID testing

As our customers’ safety is vitally important to us, we have recently gone above and beyond government guidelines, by regularly testing all our surveyors by carrying out a Covid-19 test on a weekly basis.